Self-hosted Ticketing

Ticketing software enables organizations to streamline request management, efficiently track issues, and optimize resource allocation by providing a centralized platform for users to submit, monitor, and resolve diverse requests, bugs, and feature enhancements.

Zammad

⭐️ 4.2k

Easy to use but powerful open-source support and ticketing system.
Erxes

⭐️ 3.4k

Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.
osTicket

⭐️ 3.1k

Manage, organize and archive all your support requests and responses in one place.
FreeScout

⭐️ 2.7k

Open source clone of Help Scout: email-based customer support application, help desk and shared mailbox.
MantisBT

⭐️ 1.6k

Self hosted bug tracker, fits best for software development.
Trudesk

⭐️ 1.2k

Trudesk is an open-source help desk/ticketing solution.
Request Tracker

⭐️ 880

An enterprise-grade issue tracking system.
Bugzilla

⭐️ 643

General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
ITFlow

⭐️ 492

Client IT Documentation, Ticketing, Invoicing and Accounting Web Application for MSPs (Managed Service Providers).
OTOBO

⭐️ 234

Flexible web-based ticketing system used for Customer Service, Help Desk, IT Service Management.
Iguana

⭐️ 78

Iguana is an open source issue management system with a kanban board.
Forgejo

A lightweight software forge focused on scaling, federation, and privacy (fork of Gitea).
Jitbit Helpdesk

Self-hosted help desk software - simple but powerful.
SupportPal

Powerful help desk software - easy, fast and intuitive.
GlitchTip

Open source error-tracking app. GlitchTip collects errors reported by your app.
JIRA

Professional and extensible issue tracker.
Full Help

Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month.
Deskpro

On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.
Roundup Issue Tracker

A simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker.