Self-hosted Ticketing
Ticketing software enables organizations to streamline request management, efficiently track issues, and optimize resource allocation by providing a centralized platform for users to submit, monitor, and resolve diverse requests, bugs, and feature enhancements.
Zammad
⭐️ 4.2kEasy to use but powerful open-source support and ticketing system.
Erxes
⭐️ 3.4kMarketing, sales, and customer service platform designed to help businesses attract more engaged customers.
osTicket
⭐️ 3.1kManage, organize and archive all your support requests and responses in one place.
FreeScout
⭐️ 2.7kOpen source clone of Help Scout: email-based customer support application, help desk and shared mailbox.
MantisBT
⭐️ 1.6kSelf hosted bug tracker, fits best for software development.
Trudesk
⭐️ 1.2kTrudesk is an open-source help desk/ticketing solution.
Request Tracker
⭐️ 880An enterprise-grade issue tracking system.
Bugzilla
⭐️ 643General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
ITFlow
⭐️ 492Client IT Documentation, Ticketing, Invoicing and Accounting Web Application for MSPs (Managed Service Providers).
OTOBO
⭐️ 234Flexible web-based ticketing system used for Customer Service, Help Desk, IT Service Management.
Iguana
⭐️ 78Iguana is an open source issue management system with a kanban board.
Forgejo
A lightweight software forge focused on scaling, federation, and privacy (fork of Gitea).
Jitbit Helpdesk
Self-hosted help desk software - simple but powerful.
SupportPal
Powerful help desk software - easy, fast and intuitive.
GlitchTip
Open source error-tracking app. GlitchTip collects errors reported by your app.
JIRA
Professional and extensible issue tracker.
Full Help
Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month.
Deskpro
On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.
Roundup Issue Tracker
A simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker.